Question 1

What is included in the rental price for a vehicle?

Accepted Answer

The rental rate includes first-class rental insurance, unlimited kilometers, 24-hour breakdown cover, the ability to add additional drivers, and all applicable taxes.

Question 2

What is the cancellation policy for a booking?

Accepted Answer

You can cancel your booking at any time free of charge.

Question 3

Do i have to pay for the car rental immediately when booking?

Accepted Answer

No, you can book now and pay later.

Question 4

What does it mean if the vehicle listed is 'toyota vios (or similar)'?

Accepted Answer

The 'or similar' designation means that while we prioritize the toyota vios, we may provide a vehicle of a similar class and standard. you can find more information about this on our blog at https://pattayarentacar.com/blog/no-guarantees.

Question 5

Do you provide car delivery services in pattaya?

Accepted Answer

Yes, we provide delivery services to specific addresses in pattaya, such as view talay 2.

Question 6

Can i request a car delivery to a specific location in pattaya?

Accepted Answer

Yes, we can deliver your rental vehicle to specific locations provided by the customer at the time of booking.

Question 7

What documentation and payment are required when collecting a rental vehicle?

Accepted Answer

When collecting your vehicle, you must provide the full rental amount (cash or card; card payments incur a 3.5% fee), a 5000 thb cash deposit, your driving license, and your passport.

Question 8

Is vehicle delivery available in pattaya?

Accepted Answer

Yes, we offer free delivery within pattaya. please request this service and provide your specific location when booking.

Question 9

What payment methods do you accept?

Accepted Answer

We accept cash or card. please note that card payments incur a 3.5% bank charge.

Question 10

Does pattaya rent a car offer free delivery?

Accepted Answer

Yes, free delivery is available within pattaya. if you wish to use this service, please request it and provide your location.

Question 11

What documents and payments are required when collecting a rental car?

Accepted Answer

You need to provide the full rental amount (cash or card; card payments incur a 3.5% fee), a 5000 baht cash deposit, your driving licence, and your passport.

Question 12

Do i need to pay a deposit for my car rental?

Accepted Answer

Yes, a 5,000 thb cash deposit is required upon vehicle collection.

Question 13

Does pattaya rent a car provide breakdown assistance?

Accepted Answer

Yes, we include 24-hour breakdown cover with your rental for your peace of mind.

Question 14

What is the rental price for a toyota hilux from april 28, 2026, to may 19, 2026?

Accepted Answer

The total price for the toyota hilux for those dates is 23,000 baht, which includes taxi costs.

Question 15

What happens if my requested vehicle is not available?

Accepted Answer

If your specific requested vehicle is unavailable, we may offer an alternative model at the same price, such as offering a toyota fortuner when a ford everest is requested.

Question 16

What should i be aware of regarding pedestrian crossings when driving in pattaya?

Accepted Answer

Pedestrian crossings in pattaya can be unpredictable. cars do not always stop, pedestrians may assume they will, and motorbikes may continue driving even if you have stopped. you should always slow down when approaching crossings, check both sides of the road, and be prepared for someone to step out at any moment.

Question 17

Does pattaya rent a car provide airport transfer services?

Accepted Answer

Yes, pattaya rent a car can arrange taxi services for airport pickups and drop-offs.

Question 18

Can i rent a car for a specific time duration?

Accepted Answer

Yes, rental periods are based on your selected pickup and drop-off dates and times. for example, bookings can be arranged from early morning hours.

Question 19

What is the minimum age to rent a car?

Accepted Answer

The minimum age to rent a car is 21 years old. Drivers must have held a valid driving license for at least 1 year.

Question 20

Do you offer child seats?

Accepted Answer

Yes, we have child seats available for a small daily fee. Please request them at the time of booking to ensure availability.

Question 21

What is your fuel policy?

Accepted Answer

Our fuel policy is 'Full to Full'. We provide the car with a full tank, and you should return it with a full tank. If not, a refueling charge will apply.

Question 22

Can i take the rental car to koh chang?

Accepted Answer

Yes, you are permitted to take the rental vehicle to koh chang.

Question 23

Is it normal to see water leaking from underneath the rental car?

Accepted Answer

Yes, water dripping from under the vehicle is typically just condensation draining from the air conditioner and is not a cause for concern.

Question 24

What is the earliest time i can pick up my rental car?

Accepted Answer

You can collect your car from the office anytime after 9:00 am on your scheduled pickup date.

Question 25

Do you offer vehicle delivery to ocean marina?

Accepted Answer

Yes, we can deliver rental cars to ocean marina, with delivery times available as early as 9:30 am.

Question 26

What time does the pattaya rent a car office open?

Accepted Answer

The office opens at 9:00 am.

Question 27

Can i have the rental car delivered to my hotel or resort?

Accepted Answer

Yes, we can deliver the vehicle to local resorts and hotels, such as the centara life maris resort jomtien.

Question 28

Can i use my foreign driver's license to rent a car in thailand?

Accepted Answer

Yes, you can use a foreign license to drive in thailand as a tourist, but we recommend reviewing the specific rental requirements.

Question 29

Do you provide child seats for infants and young children?

Accepted Answer

Yes, we provide baby seats suitable for children from 1 month old up to 8 years old.

Question 30

Do you offer e-bikes or bicycles for rent?

Accepted Answer

Pattaya rent a car no longer provides e-bikes or bicycles for rent.

Question 31

Do you offer one-day car rentals?

Accepted Answer

While the business does rent cars, availability for short-term or one-day rentals depends on current stock; please contact us to check specific availability for your dates.

Question 32

Do you provide delivery and collection services at suvarnabhumi airport?

Accepted Answer

Yes, we provide delivery and collection services at suvarnabhumi airport for a fee of 4,000 thb.

Question 33

Is it possible to extend my current car rental?

Accepted Answer

Yes, you can extend your rental period subject to vehicle availability. please contact the office to confirm the extension rate.

Question 34

Do you rent scooters and what are the rates?

Accepted Answer

Yes, we have availability for scooters such as the yamaha gt 125cc, which rents for approximately 3,500 thb per month.

Question 35

Is an international driving permit required to drive in thailand?

Accepted Answer

Yes, for international visitors, an international driving permit (idp) is required to legally drive scooters or cars in thailand.

Question 36

Do you have cars with manual transmission?

Accepted Answer

No, our fleet consists of vehicles with automatic transmission.

Question 37

Can i rent a car for a few hours?

Accepted Answer

No, our rental terms require a minimum duration of 24 hours.

Question 38

Can i rent a car in pattaya and drive to other regions of thailand, such as buri ram?

Accepted Answer

Yes, you can drive the rental car anywhere within thailand, but the vehicle must be returned to the pattaya location.

Question 39

Can someone else pick up the car for me if i am paying by credit card?

Accepted Answer

A second person can pick up the car using their own identification/documents. however, if you wish to pay by credit card, the cardholder must be present in person to complete the transaction.

Question 40

Do you offer after-hours vehicle pickups?

Accepted Answer

No, we do not offer any services outside of our business hours. our office is open from 9:00 am to 5:00 pm only.

Question 41

Can i extend my rental during the christmas and new year period?

Accepted Answer

Extensions may not be possible during peak seasons like christmas and new year if the vehicle schedule is already fully booked.

Question 42

Do you offer delivery for motorbikes?

Accepted Answer

No, we do not deliver motorbikes. you must come to our office to collect your rental.

Question 43

Do you offer airport delivery or collection at bangkok international airport?

Accepted Answer

No, we do not offer airport delivery or collection services. all vehicles must be picked up and returned at our office in pattaya.

Question 44

Is an upper age limit for renting a car?

Accepted Answer

Drivers aged 76 and older are permitted to rent, provided they have a valid driving license and are in good health.

Question 45

Can i get extra insurance to avoid a deposit?

Accepted Answer

Yes, you can purchase scdw (super collision damage waiver) for an extra charge, which allows for a rental with no deposit.

Haeufig gestellte Fragen

Payments

Booking

Delivery

General

Insurance

Driving

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